KROMATIK
KROMATIK
EST. 2024 — L.A
We create digital experiences that define the standards of tomorrow.
SERVICE 01
UX Research
& Audit
What we deliver
Heuristic Evaluation
Usability standards, System status, Error prevention, and Flow consistency. We don't judge, we verify.
Usability Testing
Real users, Specific scenarios, Think-aloud protocols. Observation at the service of truth.
Behavioral Analytics
Heatmap tracking, Session replay, Conversion funnels, GA4 deep-dive. Clean data, ROI focused.
Strategic Roadmap
Prioritized fixes & Quick-wins. Optimized user flows to maximize retention and conversion rates.
The Blueprint
No guesswork. A precise autopsy to go from confusion to clarity without losing time.
01
Discovery
Stakeholder interviews, business goals, and analytics access. We define the parameters.
02
Investigation
Heuristic scan, User Testing, and Data mining. We gather evidence before judging it.
03
Synthesis
Pattern recognition and critical friction scoring. This is where the insight happens.
04
Report
Strategic deck, quick-win list, and long-term roadmap. Certainty.
Elena R.
CMO, VANGUARD GROUP
"Kromatik didn't just check our app. They revealed why our users were leaving us."
We thought our interface was intuitive, but the metrics disagreed. The team found critical bottlenecks we completely missed. The results speak for themselves: +35% retention in 2 months.
Frequently Asked Questions
We deploy an enterprise-grade stack to gather irrefutable data. We use Hotjar and Clarity for behavioral heatmaps, GA4 for quantitative metrics, and Maze or UserTesting for live feedback. We adapt our toolkit to fit your specific tech environment.
Our core mission is the diagnosis (The Audit). However, we can absolutely handle the UI Redesign phase if you need it. If you prefer using your in-house developers, we provide detailed "ready-to-code" specifications to guide them perfectly.
It depends on the depth required. A rapid Heuristic Scan takes about 5 business days. A full Deep-Dive Audit including real user interviews and data analysis typically spans 3 to 4 weeks. We prioritize speed, but accuracy is our north star.